Conditions of Sale
These terms and conditions are valid exclusively between the company “Azienda Agricola Tenuta le Casselle di Piccioni Paola”, Loc. Castellocchio di Eggi 3 – 06049 Spoleto PG, Tax Number 02845210547, hereinafter referred to as “Azienda Agricola Tenuta le Casselle” and any person or company or other that make purchases online on the website “www.tenutalecasselle.it” hereinafter referred to as “CLIENT”.
Only those who have reached the age of majority (18 years) can be “CUSTOMER”. The online purchase on the site “www.tenutalecasselle.it” is therefore not allowed to individuals who have not completed 18 years.
These conditions may be subject to change and the date of publication of the same on the site is equivalent to the date of entry into force.
These conditions govern the purchases made on the site www.tenutalecasselle.it, in accordance with the provisions of Part III, Title III, Chapter I, of the Consumer Code, Legislative Decree no. n. 206/2005, amended by Legislative Decree no. n. 21/2014 and by the Legislative Decree. 70/2003 on electronic commerce.
ARTICLE 1 – Object of the contract
With the present general conditions of sale, the company Azienda Agricola Tenuta le Casselle sells and the CUSTOMER remotely acquires the tangible movable goods indicated and offered for sale on the website www.tenutalecasselle.it. The contract is concluded exclusively through the Internet, through the access of the CLIENT to the address www.tenutalecasselle.it and the realization of a purchase order according to the procedure provided by the site itself.
The customer undertakes to examine, before proceeding with the confirmation of his / her order, the present general conditions of sale, in particular the pre-contractual information provided by the Azienda Agricola Tenuta le Casselle and to accept them by placing a flag in the box indicated.
ARTICLE 2 – Pre-contractual information for the consumer (Article 49 of Legislative Decree 206/2005)
Before the conclusion of the purchase contract, the CLIENT sees the characteristics of the goods that are illustrated in the individual product sheets at the time of selection.
Before the conclusion of the purchase contract and before the validation of the order with “payment obligation”, the CUSTOMER is informed about:
– total price of goods including taxes, with details of shipping costs and any other costs;
– payment methods to be made;
– the deadline by which the Company Azienda Agricola Tenuta le Casselle undertakes to deliver the goods;
– the conditions, terms and procedures for exercising the right of withdrawal (Article 8 of the present conditions), as well as a withdrawal form as per Annex I, Part B of Legislative Decree 21/2014;
– information on the cost that the CUSTOMER will have to pay for the return of the goods in case of withdrawal;
– existence of the legal guarantee of conformity for the purchased goods;
– after-sales assistance conditions.
The CLIENT can at any time and in any case before the conclusion of the contract, take note of the information relating to the Azienda Agricola Tenuta le Casselle , the geographical address, the telephone and fax number, the e-mail address, the information that are reported, also below:
Azienda Agricola Tenuta le Casselle
registered office in Loc. Castellocchio di Eggi 3 – 06049 Spoleto PG
email: [email protected]
ARTICLE 3 – Conclusion and effectiveness of the contract
The CUSTOMER confirms his purchase order when he has completed the payment process.
The sales contract is considered concluded with the sending by Azienda Agricola Tenuta le Casselle to the CUSTOMER of an e-mail confirming the order. The e-mail contains the data of the CUSTOMER and the order number, the price of the goods purchased, the shipping costs and the delivery address to which the goods will be sent.
The CUSTOMER undertakes to verify the correctness of the personal data contained therein and to promptly notify the Azienda Agricola Tenuta le Casselle of any corrections.
The Azienda Agricola Tenuta le Casselle undertakes to describe and present the items sold on the site in the best possible way. Nevertheless, there may be small differences between the site and the actual product.
Azienda Agricola Tenuta le Casselle undertakes to deliver the goods within the days indicated in the finalization of the order.
ARTICLE 4 – Availability of products
The availability of the products refers to the actual availability at the time the CUSTOMER places the order. This availability must however be considered purely indicative because, due to the simultaneous presence on the site of multiple users, the products could be sold to other CUSTOMERS before the order is confirmed.
Even after sending the e-mail confirming the order sent by Azienda Agricola Tenuta le Casselle , there may be cases of partial or total unavailability of the goods. In this case, the order will be corrected automatically with the elimination of the unavailable product and the CUSTOMER will be informed immediately by e-mail.
If the CLIENT requests the cancellation of the order, by resolving the contract, the Azienda Agricola Tenuta le Casselle will refund the amount paid within 14 days from the day on which the Azienda Agricola Tenuta le Casselle knew the decision of the client to resolve the contract.
ARTICLE 5 – Methods of payment
The payment by the CUSTOMER can only take place by bank transfer or by Paypal payment method.
PAYMENTS WITH CREDIT CARD THROUGH PAYPAL CIRCUIT
For purchases paid through the PayPal payment method, at the end of the order, the Customer will be redirected to the PayPal login page. If you do not have a PayPal access, you can make a purchase by credit card without having to register for PayPal services. The amount related to the order will be charged to the PayPal account directly at the time the payment is finalized. At no time during the purchase process will the Azienda Agricola Tenuta le Casselle be able to know the information related to the account / PayPal account of the customer and to the credit card connected to it. For each transaction made with the PayPal account, the Customer will receive a confirmation email from PayPal.
PAYMENTS WITH ADVANCED BANK TRANSFER
Paying by bank transfer in advance the goods will be shipped only after verifying the successful crediting to our current account. The details of the bank account on which to make the transfer are indicated at the end of the order confirmation and sent by e-mail.
ARTICLE 6 – Prices
All sales prices of the products indicated on the site www.tenutalecasselle.it are expressed in Euro and include VAT.
Shipping costs are not included in the purchase price, but are indicated and calculated at the time of the conclusion of the purchase process, before the payment is made.
The CLIENT accepts the faculty of Azienda Agricola Tenuta le Casselle to change its prices at any time; however the goods will be invoiced on the basis of the prices indicated on the site at the time of the creation of the order and indicated in the confirmation e-mail sent by the Azienda Agricola Tenuta le Casselle to the CUSTOMER.
In the event of an IT, manual, technical, or any other kind of error that could result in a substantial change, not foreseen by Azienda Agricola Tenuta le Casselle , of the selling price to the public, which makes it exorbitant or clearly ridiculous, the order of purchase will be considered invalid and canceled and the amount paid by the CUSTOMER will be reimbursed within 14 days. from the day of cancellation.
ARTICLE 7 – Right of withdrawal
In accordance with the legal provisions in force, the CUSTOMER has the right to withdraw from the purchase without any penalty and without specifying the reason, within 14 days from the date of receipt of the products.
In case of multiple purchases made by the CLIENT with a single order and delivered separately, the term of 14 days. starts from the date of receipt of the last product.
The CLIENT who intends to exercise the right of withdrawal must communicate it to Azienda Agricola Tenuta le Casselle through an explicit declaration, which can be sent by registered mail to. or by email using the form below.
In case of exercise of the right of withdrawal, the CUSTOMER is obliged to return the goods within 14 days from the day in which he communicated to the Azienda Agricola Tenuta le Casselle his wish to withdraw from the contract pursuant to art. 57 of Legislative Decree 206/2005.
The goods must be sent back to the Azienda Agricola Tenuta le Casselle , Loc Castellocchio di Eggi 3 – 06049 Spoleto PG
The direct costs of returning the products are charged to the CUSTOMER.
The goods must be returned intact, in the original packaging, complete in all its parts (including packaging) and complete with the attached tax documentation. Without prejudice to the right to verify compliance with the above, the Azienda Agricola Tenuta le Casselle will refund the amount of the products covered by the withdrawal within a maximum period of 14 days, including any shipping costs.
As foreseen by the art. 56 paragraph 3 of Legislative Decree 206/2005, amended by Legislative Decree 21/2014, the Azienda Agricola Tenuta le Casselle may suspend the reimbursement until receipt of the goods or until the demonstration by the CLIENT to have returned the goods at the Azienda Agricola Tenuta le Casselle .
The Azienda Agricola Tenuta le Casselle will reimburse using the same means of payment chosen by the CUSTOMER during the purchase. In the case of payment made by bank transfer, and if the CLIENT intends to exercise his right of withdrawal, he will have to provide to the Azienda Agricola Tenuta le Casselle , by accessing the contact section, the bank details: IBAN, SWIFT and BIC necessary for the repayment , by the Azienda Agricola Tenuta le Casselle .
ARTICLE 8 – Legal guarantee of conformity
In case of receipt of products not conforming to the orders, the CUSTOMER, within 30 days from the date of receipt of the goods, has the right to restore, without charge, the conformity of the product by replacing the product already delivered if returned intact.
Azienda Agricola Tenuta le Casselle , in case of non-conforming product, will arrange, at its own expense, to organize the collection of the product, compatibly with the availability of the CUSTOMER.
ARTICLE 9 – Delivery methods
Azienda Agricola Tenuta le Casselle will accept only orders to be delivered in Italy, in the Republic of San Marino and in the states indicated at the time of order. The products will be delivered by express courier to the address indicated by the CUSTOMER at the time of the order no later than the days indicated at the time of order and once received the order confirmation e-mail sent by Azienda Agricola Tenuta le Casselle .
For every order placed on the site www.tenutalecasselle.it, the Azienda Agricola Tenuta le Casselle will issue an invoice for the goods shipped. The invoice will contain the information provided by the CUSTOMER during the purchase process. After the invoice has been issued, it will not be possible to make any changes to the data indicated in the same.
The invoice will be sent together with the goods.
ARTICLE 10 – Responsibility
The Azienda Agricola Tenuta le Casselle assumes no responsibility for disservices due to force majeure or unforeseeable circumstances, even if they are dependent on malfunctions and disruptions of the internet or by the courier, in case it fails to execute the order in the times foreseen by the contract.
ARTICLE 11 – Access to the site
The CLIENT has the right to access the site for consultation and purchase. No other use, in particular commercial, of the site or its contents is permitted. The integrity of the elements of this site, whether sound or visual, and the relative technology used remain the property of Azienda Agricola Tenuta le Casselle and are protected by the right of intellectual property.
ARTICLE 12 – Integrality
These General Conditions of Sale are constituted by the totality of the clauses that compose them. If one or more provisions of these General Terms and Conditions of Sale is considered invalid or declared as such under the law, regulation or following a decision by a court having jurisdiction, the other provisions will continue to have full force and effect.
ARTICLE 13 – Applicable law and competent court
These General Conditions of Sale are subject to Italian law.
Any dispute that does not find a friendly solution will be submitted to the exclusive jurisdiction of the Court of the place of residence or domicile of the CUSTOMER, if located in the territory of the State.
In any case, it is possible to optionally resort to the procedures of mediation pursuant to Legislative Decree 28/2010 and subsequent amendments, for the resolution of any disputes arising in the interpretation and execution of these conditions of sale.